FAQ

All degree (including online-only), visiting, mobility (study abroad), maintenance of status, Lang and Parsons consortium, ESL+ certificate, graduate credit certificate, and graduate and undergraduate degree non-matriculating students are eligible to enroll in the Student Health Insurance Plan. Students enrolling through the Continuing and Professional Education program are not eligible and are not charged for student health insurance.

Please visit How to Enroll for information about enrolling in the Student Health Insurance Plan for the 2023–2024 school year.

The annual premium for the 2023–2024 school year will be posted once the plan is approved by New York State.

All students are required to have health insurance coverage. Students are automatically charged for the Student Health Insurance Plan and will be enrolled unless a waiver form is submitted by the waiver deadline. If the Online Waiver Form is not received by the posted waiver deadline, the health insurance fee will remain on your account and you will be responsible for payment of the health insurance fee. 

Students who have their own comparable health insurance coverage must submit the online waiver form by the posted deadline. The waiver deadline for the fall 2023 semester is September 11, 2023. Please visit Waiving Insurance for more information.

Students enrolled for the 2023–2024 policy year will receive an email directly from UnitedHealthcare StudentResources with directions for creating an account and downloading their ID card close to the start of the coverage period. You can also download the mobile app for quick access to your account information.

Your plan’s benefits must be comparable to the benefits of The New School’s plan but don’t have to match exactly. Please refer to the Plan Comparison chart for more details. If you need additional assistance comparing your plan, please contact University Health Plans at 833.251.1129 or [email protected].

No. All students pay a mandatory University Services fee, which gives them access to all university services, including Student Health Services.

All students are required to have health insurance coverage. The university requires all students to have coverage that is comparable to the university-sponsored insurance plan. Students can waive the plan with international insurance as long as their plan provides comprehensive coverage where the student will be studying. Plans that provide coverage for urgent care or emergencies only are not sufficient. Short-term limited-duration plans are appropriate only for students studying in the United States for one semester or a summer or winter term.

In addition to meeting the university’s requirements, J-1 visa holders must have insurance coverage that meets J-1 regulations. Your coverage must provide benefits of at least $100,000 per person per year or accident; repatriation of remains in the amount of at least $25,000; medical evacuation of the exchange visitor to their home country in the amount of at least $50,000; and a deductible limited to $500 per accident or illness. This differs from the regulations  governing F-1 students, which do not have a health insurance requirement.

Yes. The New School plan meets all of the U.S. government requirements for students on J-1 visas. The U.S. government does not require health insurance for students on F-1 visas; however, The New School requires all students to have active health insurance where they are studying. 

Students who waive the Student Health Insurance Plan and unexpectedly lose their health insurance coverage during the academic year can join the student plan for a prorated premium.

If you lose coverage and need to enroll, contact University Health Plans at [email protected] or 833.251.1129 for assistance. You must contact University Health Plans within 30 days of losing coverage. Once your enrollment request is processed, the student health insurance coverage will begin the day after your lost coverage ends.  

If you are graduating in May 2023, your health insurance coverage and access to Student Health Services will continue until August 19, 2023, provided that you are a registered student in the spring 2023 semester.

Each November, U.S. insurance companies are asked to confirm your personal information. Students enrolled in the Student Health Insurance Plan will receive a letter from UnitedHealthcare StudentResources explaining this mandate and how to verify your information. If you do not have a Social Security number, you can indicate that in your response.

If you take a leave of absence before the semester waiver deadline, you will receive a full refund for the insurance premium, which also automatically removes you from the insurance plan and coverage, as long as you have not used the plan that semester. If you have already used the plan that semester (that is, if you or a doctor, lab, or other service provider has submitted a claim on your behalf to UnitedHealthcare), the insurance premium will be added back to your student account and you will be re-enrolled in the Student Health Insurance Plan for the remainder of the semester. 

If you are taking a leave for documented health reasons, you will need to contact Student Health Services at [email protected] for instructions for paying the insurance premium so that we can reinstate your coverage for the period you will be on leave. You may opt to remain enrolled in the Student Health Insurance Plan for a maximum of two consecutive semesters. This includes your dependents as well if they were already enrolled in the plan.

Students on leave (including leave for health reasons) do not have access to Student Health Services.

Students taking a leave of absence for any reason other than health are not eligible to reinstate health insurance coverage while on leave after the waiver deadline.

Yes. Students participating in OPT are eligible to continue enrollment in the Student Health Insurance Plan. You will not be charged and enrolled automatically; you will need to contact the International Student and Scholar Services office for instructions. Please note: In order to be eligible to enroll in the Student Health Insurance Plan while participating in OPT, you must be enrolled in the plan during your final semester of study and enroll in the plan when your OPT begins.

New School employees taking classes for credit at the university and receiving a tuition waiver are not eligible to be seen at Student Health Services and are not eligible for student health insurance coverage. The university automatically waives the health insurance premium for New School employees. The health insurance premium charge will appear in the charge column of your student account, and the health insurance premium waiver will appear in the payment column and serve as a credit.

Dependents of New School employees who are taking classes for credit and receiving a tuition waiver pay the University Services Fee and can access Student Health Services. They are automatically charged the health insurance premium. All students (both undergraduate and graduate) can waive the health insurance premium by providing their health insurance plan information on the Online Waiver form and submitting it before the waiver deadlines: September 11, 2023, for the fall semester and February 12, 2024, for the spring semester. 

Employees and dependents taking continuing education classes are not charged the health insurance premium and are not eligible for student health insurance coverage.

Medicaid offers low-cost or free insurance coverage to individuals who qualify. New York State residents who do not qualify for Medicaid may be eligible for the New York State Essential Plan. 

If you are a New York State resident, you can visit the New York State Marketplace, where you can search for and enroll in a health insurance plan. Students can enroll online at nystateofhealth.ny.gov, call the customer service center at 855.355.5777, or schedule a phone appointment with a Certified Enrollment Assistor who can walk them through their health plan options here.

Information about enrollment periods can be found here.

How to find free enrollment help - NY State

You can also consult with NADAP, an organization that assists individuals with finding insurance coverage and other services.

If you are a non–New York State resident, you can visit healthcare.gov and input your zip code. The site will direct you to either your home state’s health insurance marketplace or the marketplace insurance application.

An EOB Statement is a form you receive from the insurance company each time a claim is submitted on your behalf. One copy is sent to you and one is sent to your provider (doctor, lab, etc.). The EOB Statement explains how your claim was processed and/or paid. It includes some or all of the following information: the provider’s name, the date, the amount the provider billed, any discounts that apply, the amount paid and to whom it was paid, any amount applied to your deductible, the co-insurance amount for which you are responsible, and the reason for denial if your claim was denied.

For questions about insurance benefits, claims processing, in-patient admission pre-certification, and ID cards (including lost ID cards), contact:

UnitedHealthcare Student Resources
800.767.0700
[email protected]

For questions about enrollment and waivers, contact:

University Health Plans
833.251.1129
[email protected]

A deductible is the dollar amount that an insured person is responsible for paying before the insurance company will begin to pay. For the 2023–2024 school year, the Student Health Insurance Plan in-network deductible is $150 per policy year. The out-of-network deductible is $300 per policy year.

Any student who withdraws from the university before the semester waiver deadline will receive a full refund of the student health insurance premium as long as no claim against the plan has been paid.

Any student who has paid the student health insurance premium and withdraws from the university after the posted last date for a refund will remain covered in the university-sponsored Student Health Insurance Plan for the full policy period (fall 2023 coverage period: August 20, 2023–January 14, 2024; spring 2024 coverage period: January 15–August 19, 2024). No refund will be given.

Any student who takes a leave of absence for health reasons before the semester waiver deadline can retain coverage under the Student Health Insurance Plan for the remainder of that semester only by notifying the Student Health Services office at [email protected]. Please note that this option is offered only to students who withdraw for documented health reasons.

Yes. The Student Health Insurance Plan covers you during semester breaks, summer vacation, and even travel or study abroad. You’ll be covered for the period for which you are enrolled and premiums have been paid. In addition to covering medical treatment and services, the plan covers emergency medical evacuation, repatriation of remains, and 24-hour worldwide travel assistance services through UnitedHealthcare Global.

All services must be arranged in advance and provided by UnitedHealthcare Global. Any services not arranged by UnitedHealthcare Global will not be considered for payment.

• When studying or traveling abroad, keep your Student Health Insurance ID card with you and take a copy of the brochure for reference.
• When outside of the United States, you will likely be asked to pay for your medical care first and will then need to submit a claim for reimbursement. Covered expenses will probably be reimbursed on an out-of-network basis.
• When you submit claims for reimbursement, you will need to have the itemized bills translated into English and include a letter informing the claims administrator that you are seeking reimbursement for charges previously paid.
• Please ensure that your name, ID number, address (for the mailing of your reimbursement check), and school’s name appear on the bill.

Dependent coverage will continue to be offered under the Student Health Insurance Plan in the 2023–2024 academic year. Please contact University Health Plans for information about dependent enrollment.