There are three ways to report a concern about a student to SSA:
- Email [email protected], to which only SSA staff have access.
- Create a report in Starfish, the Student Success Network.
- Call 212.229.5900 x3701.
In all three cases, focus on observable behaviors (e.g., "student cried throughout the class meeting"), provide specifics (e.g., cite how often the particular behavior is observable), and take care to avoid labels or pejoratives (e.g., don't describe someone as "crazy"). Remember that students have the right to review these written records, so if you prefer not to put your concerns in writing, call SSA at 212.229.5900 x3701.